Catenate Integration: Integrating Processes, Systems and Enterprise

Overview

Starting in the late nineties we have been building our expertise in the enterprise application integration area. Since then we focused on the vision and technology coming from vendors like TIBCO Software Inc. We have seen the birth and the evolution of most of the current IT paradigms, such as Business Process Management, Complex Event Processing, Service Oriented Architecture and Master Data Management. We have always been a major partner to TIBCO Software to speed up this development and to be the first to perform deep dives into proposed solutions for those paradigms. Today we are proud to have a long history in providing consulting services to our customers and to have an outstanding ability to realize so called Two-Second Advantage solutions. We combined our strong technological knowhow with many years of experience and many successful projects, into a value proposition for our customers that is able to be perfectly tailored to their needs. In 2009 we started to build up development centers in Rome and Sofia, in order to be able to offer optimal sourcing capabilities for the value chain of our customers. The goal of every integration solution is to transform the IT organization into a service provider of their business. Therefore we are not only able to deliver the final solution within the full project lifecyle, but we can also consult and train our customers in being successful.

Solution

A solution provides the means of satisfying business requirements and providing value to the enterprise. We do have strong expertise in the following areas:
  • Business Process Management - We supported several large companies in the definition and implementation of their business processes. We have been working with the entire suite of Tibco BPM solution: Tibco Active Matrix BPM, Tibco iProcess and Tibco Business Works Collaborator.
  • Complex Event Processing - Aggregating information from distributed systems can successfully help customer to identify and act upon meaningful patterns. We successfully helped our customers to better place and utilize the Tibco Business Events suite in the following areas:
    • Fraud Detection
    • Content Based Routing
    • Predictive analysis
  • Master Data Management - The organizations today are being challenged with an explosion of data and the demands of the digital consumer. Data governance programs provide the enterprise with clean, accessible and insightful data in the proper context through consistent business processes. We successfully implemented solutions with Tibco Collaborative Information Manager on the customer side.
  • Service Oriented Architecture - It is today well recognized that SOA can help businesses to respond more quickly and more cost-effectively to changing market conditions. The Tibco Active Matrix suite covers all the akin aspects of such an architecture, from Governance, Service Life Cycle Management, Development, Deployment, Monitoring and Operations Management.
  • Order Fulfillment (e. g. for Communications) - The Tibco rules driven, catalog and process based Fulfillment solutionhelps service providers to speed up deliveries, get things working on a first place and to bring new products faster to the market. Catenate is one the few companies with deep experience in that area plus a successful development and operations record.

Consulting & Technology services

We help our customers to identify, structure and execute the projects that will have lasting effect on their competitiveness. We can offer a set of consulting services:
  • Auditing
  • Project Management
  • Delivery Management
  • Test Management
  • Release Management
  • Operations Management
The offering spans all aspects and phases of the lifecycle, from the definition of a need and the business requirements, to the roll out into a productive environment:
  • Business Requirement Definition
  • Business and IT Impact Analysis
  • Solution Design
  • Development
  • Testing, the whole chain from unit to integration, component, system, performance and acceptance
  • Roll Out and Release Management
  • Operations
Most of our team members are Tibco Certfied Professionals. Near-Shore services We are able to offer support on site or on a near shore base from our centers in Rome (Italy) and Sofia (Bulgaria). We currently serve our customers with the following services:
  • 3rd Level Operational Support for a major Swiss Telco
  • Configuration and Deployment for a major German Telco
  • Test Management for a major Swiss Telco for the integration, assembly and performance test
  • Fix Price Development for a major Swiss Telco

References

Our dedication is appreciated by many clients. One of the internationally well known are:
  • Swisscom
  • Vodafone Global
  • Telecom Italia

Summary

To summarize, our clients and we see us as
  • Experienced, but still curious
  • Flexible, but well structured
  • Factory driven, but fully client oriented
  • Standardized, but also pragmatic
  • Effective, but truly professional
  • Cost sensitive, but highly skilled

Catenate Technology: Design, Deliver, Operate leading edge technology

Overview

Catenate has a large and proven expertise in building enterprise compliant, standard based, high quality software. Our services are shaped in order to deliver high quality solutions in a pragmatic, agile and cost effective way. We are able to merge business and non-functional requirements into a solution which respects enterprise and community patterns and limitation while staying still operational. We take over responsibilities during the whole life cycle of an application: From design, during delivery and at the end hosting and operations. Since 2006 Catenate has been building mobile solutions. We know how to handle offline scenarios, how to cope with bandwidth limitation and how to treat data in a secure way.
Building a technology based solution can be a painful road. Catenate is aware of that and is supporting our clients to mitigate the risk at an early stage. We are offering fast feasibilities studies and Proof of Concepts in order to select the right technology stack and architecture. In the following chapters, you will find more details on how Catenate is designing, delivering and operating solutions.

Design solutions

We believe that the correct design of a solution is the foundation of its success when delivering any IT/IS application. A well suited architecture respects business expectations, non-functional requirements (like scaling and security) and budget limitations and matches these. No more, no less.
To bring down the ideas and requirements into a well-designed runnable solution can be a challenge.
As everybody probably has experienced it before, guiding an IT project can be complex and managing it requires more than going through checklists. A Catenate core competence is the successful implementation of IT projects. We know what to do to make a project successful. No matter if the delivery is within Catenate or done by another partner.
We will guide the business idea to a successful implement. To be able to do so, Catenate takes over the following service during the design phase:  Read more 

Deliver solutions

Catenate builds large, enterprise compliant applications with focus on Java technologies. These applications can be web based or using rich clients: Catenate will simply design the solution which will fit your requirements. Catenate is using standard, proven and robust technologies when building a new application. But we are always open for new approaches, if they can contribute to success. NoSQL databases, Event driven architectures, Complex Event processing, or semantic web technologies are some of the newer approaches which we have successfully integrated in our projects and gained a lot of experiences with. Delivery is our strength and the reason why we are chosen very often by our clients. We deliver in a pragmatic, quality oriented and cost effective way: Catenate is re-using proven and robust technologies and libraries. We offer a near shore model with Bulgaria and Italy, in order to leverage cost savings. Together with our clients we developed a collaboration model which allows agile and short interaction cycles onsite while developing offsite. Through this Catenate is able to combine the best of on- and offsite development. Although we are curious on every new and promising technology, our delivery team is focusing on the following technologies.  Read more 

Operate solutions

The correct design and implementation are important milestones to escort an idea to a solution. But there are not visible, if the solution is not running stable. Catenate is used to take over responsibility throughout the whole solution lifecycle, including deployment, operation and archiving. In detail we offer the following services:  Read more 

References

Our dedication is appreciated by many clients. One of the internationally well-known are:
  • BMW
  • Vodafone
  • Red Bull

Summary

To summarize, our clients and we see us as
  • Experienced, but still curious
  • Flexible and client orientated
  • Cost sensible, with an optional near shore development basis in Bulgaria
  • Effective and pragmatic, no play around

Catenate Solutions: Use our proven methodologies, tools and customized solutions 'off the shelf'.

Overview

The Catenate Group has conducted projects with some of the most demanding and innovative clients in their respective industry. In many client situations we have seen similarities and so we leveraged on our experience: Catenate Solutions provide consulting & solution design services to help you through the entire solutions life cycle. Catenate Solutions are proven, standardized methods and tools that we adapt to meet the specific client environment. Catenate Solutions blend with our clients?processes into a long lasting symbiotic relationship. For your employees, our solutions become the daily work tool. Leave your critical process to our solutions. Concentrate on making business. We have a specific focus on the following specific business processes:
  • Intellectual Property, Licensing & Royalties
  • Marketing Activities & Portfolio Planning
  • Field Sales Management
  • Market Research Services
Here we offer state of the art standard solutions, products and services. Also use our experience to implement your ideas - many start ups have used our experience in bringing ideas to life!

Analyse Processes & Define Solution Blueprint

  • Process Analysis
  • Usually our clients come to us because the want to optimize their processes with the help of Catenate SolutionS. We analyze your processes and offer benchmarks. You decide where to start and how far you want to go.
  • Business Process Architecture
  • In the next step we define the to-be processes with you to enhance operational efficiency. As a result, we know in which processes you will setup our solutions with us.
  • Project & Release Management
  • Once you have decided to implement our solutions, you will benefit from expert advice and leadership
    • informed by best practices and proven methodologies
    • to design and manage project implementation.
    We will also steer you through the various release cycles.
  • Catenate Solution Design
  • After analysis of your requirements we plan the rollout of our solution in your company. This includes the release planning process.
  • Organizational Change Management
  • Not every start with a new solution is easy for everybody. Help managers and employees understand and adapt to the new demands of solutions and organizational change initiatives.

Customize & Rollout Solution

  • Catenate Solution Architecture Planning
  • We help you setting up an ideal architecture that supports integration of our solution into your business process and IT architecture.
  • Solution Integration & Interfacing
  • We will insure an optimal interface into your System landscape. Typically together with your IT department we will consolidate, align, and document interfaces to Catenate SolutionS
  • Right Shoring Solution Development
  • If development is required to use Catenate SolutionS we offer a right shoring alternative through our development labs in Sofia, Bulgaria. Use our right shoring model to optimise your resources.
  • Solution Customization and Release Management
  • This offering covers all delivery aspects and phases of the solutions lifecycle such as Solution Design, Customization, Development, and Testing (i.e. from unit to integration testing; load, performance and end user acceptance tests).
  • Roll Out and Deployment Management
  • Securing a smooth production start and initiates a stable operation process.

Operate Solution & Manage Life Cycle

  • Hosting Services from Catenate Partners
  • Get access to a network of partners that offer expert-level hosting services delivered around-the-clock and around the globe (we use own data centers or partner with cloud providers such as Amazon).
  • Master Data Management Services
  • We often use data provided by other applications or central databases (such as SAP CRM). Consolidate and centrally manage this product information and customer data with sophisticated Master Data Management (i.e. on TIBCO basis).
  • Business Intelligence Services
  • Generate new data insight with the help of BI services that we setup with your IT department. Our data analysts monitor the data quality, provide timely feedback to business and provide management KPI dashboards. We interface standard BI tools (esp. SAP BI) and also offer stand-alone BI solutions (open source and cloud).
  • Solution Optimization
  • Analyses and improves your solution after Go Live. Suggests upgrades when it improves your business.
  • End User Support & Helpdesk
  • Provides the end or key users with the support they need ?use our experience in building up an intelligent support structure.
  • Training, Organization Development and Change
  • Get your people to use your solution. Fast. Now. With joy.
  • Application Support & Monitoring
  • Get the 24/7, level-one, -two and -three support you need to optimize the performance of your solution.
  • Quality and Risk Management
  • Set and monitor quality standards. Manage risks in a coordinated, efficient process that warns early of trouble ahead.
  • Performance Optimization
  • Assess your current strategy and infrastructure -and plan a solution that delivers integrated and reliable data to your business users.

Selected Catenate Solutions

MASIS - Marketing & Sales Solution

MASIS provides a standard platform for managing marketing & sales activities in the company. It starts where most CRM ERP applications end.
See www.masis.de for more information and references.

LicenceIT

The LicenceIT.Manager supports especially media companies through the full licence management process - from license acquisition, rights management, sub-licencing in various channel to licence billing processes.
See www.licenceit.de for more information and references.

cwerk: whatever online trend drives your consumer we know how to bring it to you.

Overview

For more than 10 years the creativity unit within the Catenate Group called cwerk has understood the art of digital marketing. We have always thought ahead of the crowd and have been using stylish design and innovative technologies earlier than others. We have a good mix of skilled designers, technological geeks, and analytical project managers. This is why traditional economy companies, Internet start-ups and innovative social media platforms turn to us to get their creative end user experience launched. Please visit our corporate website www.cwerk.com for more information and references. Some of our reference clients are Erdinger Weissbraeu, Scholl Footcare & Footwear, and Durex.

Digital Branding: Design & Usability

The first step in our projects always is a meeting between you and us. Tell us about your product and your market. You will see how fast we understand you and your ideas. The result is our design template: stylish but basic. Not more than necessary than to generate the WOW-effect with your customers. Our innovative messages are transported via the online experience created by us and can be spreaded into social community platforms, online shops, or branded sites. After launch we support your communications and PR department by transporting the online message via intelligent newsletters that also analyze the recipients, reaction and follow-up activities.

Portals & Websites

There is only one chance to make a first impression. Usually today, the first impression a company makes on potential customers takes place online. All your potential customers first opinion on your product quality, service competency and company professionalism is formed when they access your corporate site. Is the design interesting and appealing? Is the usability intelligent? Is the programming professional? Does the site perform well? We transform your company philosophy into a visual message that makes the right impression from the start. Regardless of OS, browser or bandwidth. Our knowhow was used in the past to build up large corporate portals, fascinating online worlds and intelligent eCommerce solutions. Therefore, we have gifted designers, skilled developers and enthusiastic project managers to provide the utmost user experience in the long-term.

Mobile Marketing

Our current portfolio includes development of mobile marketing applications, native or web/html5 based. We develop across platforms and OS and complement other campaign activities with mobile tools. From scalable landing pages to Content Management Systems, we also develop and design mobile optimized websites and applications. Rounding up our mobile services portfolio are geo-based marketing activities for media location analysis and optimization.

Social Communities

For both established brand companies (such as Erdinger Weissbr?, content deliverers (like large publishing houses such as Motorpresse Verlag) we have successfully set up social communities. We know how to combine offline and online content leading to a stable subscription base and in the same time increasing offline sales. From our experience we have developed many tools designed to build the communities, activate users, and achieve stable digital growth. Thereby, our social marketing expert team uses methods and implements measures designed to complement and enhance the more ?raditional?aspects of advertising campaigns. This is the reason why young VC funded startup companies also turn to us to bring their community ideas to live.

E-Commerce

We know how the consumer shops in the web and by what measures they are attracted. Our e-Commerce platforms are visited by many millions of consumer per month. As an independent sales channel, they contribute significantly towards our clients?revenues. cwerk creates a unique, inspiring and easy shopping experience for the end consumer. And this is exactly what consumers want. From a technology point of view, we focus on scalable open source shop technologies. In the backend we host a lot of these online stores ourselves to assure 24/7 performance and a positive consumer experience.

Technology & Operations

The technological basis of our solutions are customer specific, scalable and robust components such as Content Management Systems, e-Commerce, CRM and analytical tools. Throughout the last years we have been building up robust frameworks based on open source state-of-the-art technologies. We focus on standard web technologies (PHP, HTML, JavaScript, MySQL), for CMS we preferably use Joomla and Typo3. Our mobile applications use the Catenate Technology framework, which assures that these applications run on all platforms, be it native or web based. This guarantees continuous improvement and innovation of the technologies used. For all operational tasks, such as application management (i.e. performance monitoring, update management, service desk) and hosting, we rely on the expertise of the Catenate Technology Unit. They have a long track record in providing robust, scalable hosting technologies. Our internal partner assures smooth 24/7 operations. Our clients can choose from a modular service offering: from infrastructure, maintenance to recovery and security. Together with you we develop an individual operations concept, tailored to your individual requirements.

Online Performance - We measure your success.

We supervise, analyze and optimize the user interactions on our clients platforms around the clock 24/7. This enables our clients to gain new insights and realize optimization potential across all online media channels. For analysis we work with technology partners, such as Google. To realize the maximum ROI using the perfect online mix. That is the ultimate objective of cwerk. We combine all performance marketing disciplines towards one common objective: success of our clients. Be it search engine optimisation (SEO), search engine marketing (SEM), customer profitability campaigns, or affiliate marketing: we design and realise key performance indicators for every individual discipline.

Catenate is a Business Integration company.

Business Integration connects your company with your customers, employees, suppliers, and service providers like the links in a chain. Business Integration projects reduce interface problems with external and internal value chain partners, such as inventory, delays and daily fire-fighting by employees. Catenate is a Business Integration company. With more than 80 professionals in four European offices provide our clients with Business Integration consulting, technologies and solutions. Catenate Business Integration projects lead to enhanced business results and technology improvements.

Offices

Catenate GmbH
Schleissheimer Strasse 156 Rgb.
DE-80797 Munich
Tel.: +49 (0)89 130 141 90
Fax: +49 (0)89 130 141 91
VAT-No: DE 218 55 88 24
AG Munich HRB137816
Catenate AG
Lindenstrasse 2
CH-6340 Baar
Tel.: +41 41 500 23 99
Fax: +41 41 508 10 83
VAT-No: CHE 113 795 728
Catenate S.r.l.
Via Calandrelli 4
IT-00153 Roma
Tel.: +39 06 5327 3416
Fax: +39 06 5327 4272
VAT-No: IT 0803 564 1003
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Catenate Bulgaria OOD
10 Poduevo street
BG-1680 Sofia
Tel.: +359 24219331
VAT-No: BG 201 344 974
cwerk GmbH
Schleissheimer Strasse 156 Rgb.
DE-80797 Munich
Tel.: +49 (0)89 35 80 68 0
Fax: +49 (0)89 35 80 68 18
VAT-No: DE 201 883 891

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